Vieunite Delivery

Shipping is by a global recognised and insured courier. Delivery costs for the Products will be specified in the Platform and may vary depending on the size of the Product, delivery location and the delivery options available to you. All deliveries within the UK are subject to VAT as detailed at point of payment.

During the order process we will let you know when we aim to provide the Products to you. If we consider we are unable to meet the estimated delivery date, we will contact you with a revised estimated delivery date.

Please be aware that cross-border shipments are subject to inspection by customs and can delay the arrival of your order.

If you require a specific method of delivery not specified on the Website, please contact us at Support@Vieunite.com and we may at our discretion try to arrange this.

Please note these estimates exclude weekends and bank/public holidays. Any dates provided to you by us are simply estimates given in good faith based on the shipping method selected. For the avoidance of doubt such dates are only approximations and we are not bound by them. We accept no liability for any delay in the delivery of the Products.

If a parcel is lost or takes too long to receive because the information you provided to us was incorrect or incomplete, we accept no liability for any delay in the delivery or misplacement of the Products.

Once the Products have been delivered to you, you will become the owner and you are responsible for risk of loss or damage to them.

A signature may be required for release of the Products to you at the delivery address you gave us. If our delivery agent is unable to deliver to you because you are not present when the goods are delivered and if you do not follow their instructions to rearrange for delivery then we may end the contract with you and cancel your order. Where this occurs, we reserve the right to charge you for costs that we have incurred attempting to deliver the products to you.

We accept no liability or responsibility if the signature is not that of the recipient, or nominate recipient and in such instances, we will consider the Products correctly delivered.

A Product will be your responsibility from the time we deliver it to the address you gave us or it is otherwise collected or delivered in accordance with your instructions to the relevant postal service and/or carrier selected, including where the Product is left in a ‘safe place’ in accordance with your instructions. This does not affect your statutory rights to cancel your order but please bear in mind that you will be responsible for any damage that you do to Products once they are in your possession.

We are unable to deliver to PO Box numbers, BFPO addresses, mail-forwarding addresses and temporary residence addresses. This is to ensure the safe and undamaged delivery of your Product(s).